Hookah-Mania.ca is dedicated to providing only the highest quality hookah products and accessories. In order to facilitate your enjoyment, we have promised ourselves to provide our customers with the best possible price. Through strategic alliances with global producers and importers, we are able to keep our rates low and product quality high.
Online order: You may place your order online using a valid credit card .We use an SSL (secure socket layer) encryption certificate from Verisign to ensure card information is safe and secure. Special instructions may be put under "Remarks" on the first page of the order process (For example: special instructions for shipping.)
Please note: You must be 18+ to order
Domestic Orders (Canada)
Please allow 1-2 days for domestic orders be shipped after payment goes through.We do our best to ensure items are packaged carefully to arrive in perfect condition. Domestic orders are shipped with Canada Post. The estimated delivery time for domestic order is 5-7 business days. Please contact us after placing an order to inquire about express delivery.
Please email us at firstname.lastname@example.org to confirm if we can ship to a certain country. Please note that shipping would need to be paid by the customer.
We do our best effort to ensure our customer's satisfaction. You may return unused items within 7 days of the delivery date for a refund (minus shipping cost). Items left out of the returned package will be deducted from the refund at full retail value.
We will replace or exchange defective or broken items free of charge within a 48 hr time period, only if the product arrived broken (email us with a picture of the broken item).